Product Owner-Scrum Master Experience: 13+ Education: M.S. Computer Science Location: Suwanee, GA Salary: $130K

• 13+ years of experience in software development life cycle with more prominence in Managing and leading projects in financial and retail sectors • Extensive experience in Project Management and Scrum Management • Proven track record to Multi-task, manage projects in a fast paced Agile/SCRUM environment and complete projects on or before time • Experience in playing multiple roles like Project Manager, Scrum Master, Product Owner, QA Manager, DEV Manager and Program Manager on need basis • Excellent communication skills


Long Description

Technical Product Owner/Scrum Master

PROFESSIONAL SUMMARY

13+ years of experience in software development life cycle with more prominence in Managing and leading projects in financial and retail sectors
Extensive experience in Project Management and Scrum Management
Proven track record to Multi-task, manage projects in a fast paced Agile/SCRUM environment and complete projects on or before time
Experience in playing multiple roles like Project Manager, Scrum Master, Product Owner, QA Manager, DEV Manager and Program Manager on need basis
Coordinated multiple projects between offshore and onshore teams across different geographies
Hands on experience in web development using J2EE technologies
Rich experience in formulating test plan, deriving test cases and test automation
Good knowledge in SOA, Object Oriented Analysis & Design (OOAD) and UML
Experience with backend development using Oracle, JDBC, PL/SQL triggers and stored procedures
Excellent communication and people skills

WORK EXPERIENCE

(June 2017 – Current)
Technical Product Owner


Responsibilities/ Achievements
Currently working as a Technical Product Owner for the middleware team that develops T-Mobile’s Order Management stack of services
Created and prioritized user stories for the SCRUM team
Designed RESTful & SOAP services enabling customers to browse T-Mobile’s product catalog, interact with shopping carts, and make payments
Prepared the Interface Documents, Data Mapping Sheets and Sequence diagrams to depict the work flows across various components
Triaged issues to identify implementation and design changes required, proactively identified design gaps to reduce volume of change requests
Helped define the Acceptance Criteria and reviewed the test plan with the team to ensure product will meet all acceptance criteria

(June 2013 – June 2017)
Lead Project manager/Scrum Master


Responsibilities/ Achievements
Worked as a Scrum Master for a software development team that was diligently applying Scrum principles, practices and theory
Handled projects with budgets over $1M and completed the project on or before time

Was instrumental in refining scrum processes and methodologies across the organization
Conducted Sprint Planning, Sprint Review and Sprint RETRO sessions across different scrum teams in the organization
Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog
Managed multiple Scrum Teams and performed the role of an Agile Coach
Worked as a Technical Project Manager for some of the key business critical projects

(May 2012 – February 2013)
Program Development Manager


Responsibilities/ Achievements
Was instrumental in implementing a mission critical program (Medagate 2.0) to success
Helped integrate 3 different companies’ platform in doing Market Basket Analysis for Retailer transactions initiated from POS systems
Participated in Architectural, Network, System and Application design discussions and provided key inputs
Helped refine the requirements document and technical specification for implementing MBAS transactions
Provided inputs in creating test plan, coordinated attended test calls, Merchant UAT and verified/signed-off final test results
Provided recommendations in resolving POS related issues
Was instrumental in launching Meijer & Fred’s in the Medagate 2.0 platform
Explained end to end transaction flows for the clients which helped them understand all the systems involved
Provided strategic inputs on how to extend the platform beyond 2.0 for handling open loop
integration with MasterCard via TSYS, First Data Payment Gateways
Was physically present at client locations & facilitated Certifcation testing
Facilitated meetings and discussions across project teams and provided training as needed
The estimated revenue to be generated for this program for year 2013 is expected to be over $1 Billion
 
(November 2011- May 2012)
Senior IT Project Manager


Responsibilities
Managed projects related to Infrastructure upgrade, IVR migration, Security, Finance and platform migration projects
Created and executed project work plans and revised as appropriate to meet project needs and requirements
Managed day to day operational aspects of a project and scope
Coordinated and scheduled project activities and resources across different geographies
Provided timely updates & effectively communicated to all stake holders
(August 2008- November 2011)
Senior IT Project Manager
Responsibilities/ Achievements
Lead multiple projects with a number of dependencies and integration points including: defining and managing scope, developing project approach & schedule, assigning individual responsibilities, assessing & managing risk and providing status to ensure timely completion of project deliverables
Successfully lead major migration efforts of companies (EPS, QPay, etc.) acquired by Incomm which added significant growth for the company
Successfully managed over 100+ new merchant launches which contributed to overall revenue of the company
Successfully managed Medagate & other product launches
Facilitated requirements management and user acceptance initiatives for teams ranging from 5 to 20 stake holders
Handled several key strategic projects which helped Incomm in continuing its business
Coordinated and scheduled project activities and resources across different geographies
Communicated in a timely manner to all stake holders on the project status & related issues
Involved in Implementation of processes and methodologies across the organization which saved resource involvement and time
Successfully managed the development team when given the opportunity
Played multiple roles across the organization and managed several projects successfully

(April 2007- August 2008)
Project: WebSuite Implementation and PyramidTest Automation; Position: Project Manager/ QA Lead Analyst


Responsibilities/ Achievements
Concurrently managed the WebSuite Implementation and automation effort
Performed project planning and budget forecasting
Coordinated and scheduled project activities and resources
Facilitated effective communication of project status, issues, and risks to all levels of the organization
Assisted and mentored team members during the Implementation and automation process
Involved in the Setup and configuration of test environment and test documentation
Provided User Training, Product Documentation and Product support
Project: PyramidTest;                
Position: Product Manager
Responsibilities/ Achievements
Managed the overall product development and maintenance
Performed the analysis of the product based on client and business requirements and identified the enhancements to be added to the product
Collaborated effectively with developers and other team members in defining, prioritizing and achieving strategic objectives, and in defining short and long-term objectives for the product
Used PyramidTest for automation of several SunGard web applications
Handled Product demonstration to various clients

(August 2004– April 2007)
Project: OmniESF; Position: QA Lead Analyst


Responsibilities
Managed the overall testing effort of the OmniESF product including client implementations
Involved in reviewing and developing the test plan, test cases and test scenarios for the system
Involved in manual testing of the application to ensure the business requirements are met
Interacted with thedevelopment team for issue analysis and resolution
Handled POC testing effort for various clients
Handled Training of fellow QA personnel
Performed Regression testing using QTP
Used Empirix’s eload & eTester to perform the load testing of the application
Project: Plan Manager; Position: QA Analyst
Responsibilities
Involved in deriving test cases for the new functionalities to be added and updated in the system
Involved in manual testing of the application to ensure the business requirements are met
Performed Regression testing using QTP and PyramidTest
Verified data in Oracle using SQL queries and verified OmniPlus data through OmniStation
Used LoadRunner in performing load testing of the application
Project: EMRS; Position: Programmer Analyst
Responsibilities
Designed UML Modeling of application using Rational Rose
Designed Struts framework to streamline the data flow and used Servlets to connect to the session beans
Designed and developed User Interface using JSP and performed client-side validations using Java script
Developed all the Session beans for business logic and Entity beans for representing data in the database using Container Managed persistence
Designed tables with proper referential and data integrity
Deployed the jar and war files in the WebLogic server
Developed test suites and conducted variety of quality assurance tests

EDUCATION
M.S in Computer Science, The University of North Carolina at Charlotte, NC, USA (Jan 2003 – Aug 2004)
B.Tech in Information Technology, University of Madras, Chennai, India   (Jun 1998 – May 2002)
PROFESSIONAL CERTIFICATION
Scrum Master Certified
PMP Certification Training
Sun Certified Programmer for the Java platform
Sun Certified Java Associate for the Java platform

TECHNICAL SKILL-SET

Project Management ToolsMS Project, MS Project Server, Microsoft Office
Suite, SharePoint, Rational Team Concert, Rally, JIRA
Agile MethodologiesSCRUM, KANBAN
Programming LanguagesJava
Web TechnologiesServlets, JSP, JDBC, Struts, EJB, HTML, XML, XSLT
Distributed ComputingCORBA, RMI, WSDL, SOAP, TIBCO
Object Modeling ToolsRational Rose, Enterprise Architect, Microsoft Visio
Web      and        Application
Servers
WebLogic 9.2, Apache Tomcat, IIS, JBoss 4.0,
Database Tech/ToolsOracle9i/10g/8i, MS-Access, MSSQL, Tableau
Operating SystemsWindows, UNIX
Testing ToolsLoadRunner 9.1, QuickTestPro 9.2, PyramidTest, Empirix Eload/ETester
Bug Tracking ToolsScarab, JIRA, Captivo, Quality Center, ALM
Version Management ToolsTortoiseSVN, SourceOffSite, CVS
Other ToolsOmniPlus & OmniStation