Professional Experience
Product Manager & UX
Apr 17- Present
Spearheaded the team transformation from the Waterfall to Agile environment using Pivotal Tracker
Design the layout and functionality of reports utilized by the Item Data Management team and the Digital Content team
Interact with stakeholders to understand their respective business needs and serve as a consultative UX resource to provide a report with an understandable UI
Designed training modules and reference content for the merchandising, pricing, and digital content team for a user-friendly dashboard when attaining item level data
 
UX Designer                      
Oct 16
Worked with developers and fellow UX designers to design and implement a mobile application to help riders feel safe (MARTA Buddies)
Created user flows, sitemaps, and wireframes
Used Sketch, Principle, and InVision to prototype and test the MARTA mobile application
Developed a MARTA persona using interviews and heuristics knowledge
 
Project Manager, UX Designer
Oct 16-Nov 16
Gathered business requirements and conducted user research to design an Artificially Intelligent chatbot
Worked with the team to create user flows, wireframes, and rapid prototypes for mobile, and iterated designs based on usability testing
Project Managed the design process and presentation flow
 
Business Consultant
Sep 14-Jun 2016
Assisted Business Development Executives in creating client presentations and reviewing Requests for Proposals (RFPs) and Statements of Work (SOWs)
Created and presented a self-initiated internal consulting project to streamline company onboarding process; project received positive feedback from Corporate HR Department
Utilized Coca-Cola’s internal QA methodologies to develop multiple user test scripts based on the business requirements
Analyzed User Survey data utilizing MS Excel to generate pivot tables, graphs, and reports
Gathered business requirements, interviews Subject Matter Experts, documented application flow, and managed the change request process
Worked in an Agile Development setting throughout the system development life cycle (SDLC)
Education
University of Georgia                    8/11- 5/14
Bachelors of Business Administration (BBA)
Marketing, International Business
General Assembly                                          9/16-11/16
User Experience Design Immersive Course
- Utilized Adobe Photoshop, Sketch, InVision, Axure, and other UX tools to create and present 6 class projects
 
Areas of Competencies
Tools
Axure
Adobe Photoshop
Adobe Illustrator
MS Office Suite
MS Visio
Business Objects
SQL
Skills
User Research
Mobile & Web Design
Competitive Research
Heuristics Evaluation
Information Architecture
Project Management
Persona Development
User Research
Mobile & Web Design
Competitive Research
Heuristics Evaluation
Information Architecture
Project Management
Persona Development
Sketching
Wireframing
Sitemaps
User Flows
Usability Testing
Public Speaking
Content Strategy
Awards and Recognitions
Winner of University of Georgia Terry College Business Top Talent program
Dean’s List Fall 2011, Spring 2012
College Board Advance Placement Scholar and Honor Graduate
Gold Presidential Service Award (2004-2011) for outstanding voluntary service: Exceeding 250 hours each year
 
Leadership Experience
Humans of UGA| Co-Founder
UGA Indian Cultural Exchange|
Marketing, PR, and Events Chair, Interim Treasurer
i-Mentors |Marketing/Events Coordinator
Borderless Family|Co-Founde